Hotel Casa Tortuga Tulum - Cenotes Park Inclusive – A Favorite for Families in Tulum
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Key details
About the Hotel
Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, 77780,
-
Near Jungla Maya Native Park
Great
8.5
/10
4.0
/5
Loved by Hotel Casa Tortuga Tulum - Cenotes Park Inclusive guests
Beautiful cenotes park
Kind staff
Spacious rooms
Convenient parking
Tasty food
Free cenote access
"Love the fact that Cenotes tour and other activities were included in the price of the room."
Weronika from United Kingdom
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"Very big rooms and the park and cenotes are included in the price"
Norman from Brazil
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"Cenote Tortuga came recommended to us from our resort and it did not disappoint!"
Tom D from United States
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Jungle retreat hotel with access to cenotes for swimming and snorkeling
Cenote Park Access
Hotel Casa Tortuga Tulum includes access to the Cenotes Park from 9:00 am to 5:00 pm, with four cenotes available for swimming and snorkeling. Guests can also use zip-lines, kayaks, and canoes within the park at no extra charge. The park offers a free guided tour of the cenotes, covering underground formations and local ecology.
On-Site Activities
The hotel provides outdoor swimming pools open all year, plus sun loungers and beach chairs for relaxation. Hiking trails, walking tours, and a water park are available on the property for guest use. Cycling and canoeing are popular activities in the area, with equipment accessible from the hotel.
Room Accommodations
Rooms include air conditioning, flat-screen TVs, and mini-refrigerators, with some units offering kitchenettes with cooktops. The hotel is divided into different areas depending on the room type selected, and guests should confirm their room's location before booking. Two-bedroom suites and king studios with sofa beds are available, each with private bathrooms and spacious layouts.
Dining Options
Four restaurants operate on-site from 9:00 am to 5:00 pm, including a cave restaurant that offers dinner by reservation. Breakfast can be purchased at a bar located five minutes from the apartments, though no food is available after 5:30 pm on the property. Guests are advised to bring their own food or drive to Tulum, 11 km away, for evening dining.
Location & Transportation
The hotel is located in the jungle, 11 km from Tulum and 15 km from Akumal, near the Ruins of Tulum and Xcacel-Xcacelito Natural Park. Guests are recommended to arrive by car, as the property is 600 meters from the cenote park and convenience stores require a drive. Cancun International Airport is 110 km away, and Tulum International Airport is 54 km away, with shuttle service available.
Highlights
Cenotes: 4 cenotes with swimming, snorkeling, zip-lines, kayaks
Activities: Hiking, canoeing, walking tours, water park
Rooms: Air-conditioned units with kitchenettes, flat-screen TVs
Dining: Cave restaurant by reservation, 4 on-site eateries
Location: Jungle setting, 11 km from Tulum, near Akumal
Parking: Free private parking for all guests
“This jungle retreat distinguishes itself with direct access to Tulum's mesmerizing cenotes. The hotel's focus on eco-friendly experiences extends beyond the unique swimming and snorkeling; it's a true immersion into nature, near the renowned Tulum ruins and Akumal Beach. While it's not a typical tourist spot, the nature and adventure setting creates an unforgettable experience.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room
2 persons
25 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Suite Pool View
2 persons
75 sq. feet
1 King-size bed and 1 Sofa bed
Pool view
Air conditioning
Balcony
room details
Double Room Pool View
2 persons
30 sq. feet
1 King-size bed
Pool view
Air conditioning
Balcony
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.2/10Review score
General
No smoking on site
Parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Key access
Sports & Fitness
Snorkelling
Canoeing
Hiking
Guest Parking
Cookware/ Kitchen utensils
Services
Paid shuttle service
Tours/Ticket assistance
Dining
Restaurant
Picnic area/ Tables
Spa & Leisure
Outdoor swimming pool
Sun loungers
Aqua park
Public Bath
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Garden furniture
Dining table
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
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Hotel Casa Tortuga Tulum - Cenotes Park Inclusive Location
Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, 77780,
Explore Tulum
Nearby Highlights
Top Attractions
Activities
Dining
Entertainment
Parque De Cenotes Yax-Muul
4 minutes' walk
A stunning cenote park featuring crystal-clear waters for swimming and vibrant flora, perfect for nature lovers.
Jungla Maya Native Park
4 minutes' walk
An immersive experience showcasing traditional Mayan culture, offering various activities in a lush tropical setting.
Casa Cenote
10-minute drive
Known for its beautiful turquoise waters, this cenote features snorkeling opportunities and unique marine life.
Cenotes Sac Actun
6-minute drive
One of the world's longest underwater cave systems, perfect for adventurous snorkeling and diving experiences.
Snorkeling at Casa Cenote
10-minute drive
Thrill-seekers can enjoy snorkeling tours in crystal-clear waters, great for spotting fish and aquatic plants.
Relaxation at Jungla Maya
4 minutes' walk
Guests can unwind with massage services and yoga classes offered in a serene jungle atmosphere.
Taqueria Honorio
10-minute drive
A popular spot for authentic tacos al pastor and other local dishes, offering a casual atmosphere and friendly service.
Kitchen Table
10-minute drive
A farm-to-table restaurant with an open kitchen, known for fresh ingredients and delectable seafood dishes.
Casa de la Cultura
10-minute drive
Features various cultural events, including art exhibitions and live performances suitable for all ages.
Batey Mojito & Guarapo Bar
10-minute drive
A vibrant nightlife destination offering live music, delicious mojitos, and a lively atmosphere perfect for socializing.
Tips on navigating the city
City Centre
Tulum 17 min · 7.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 83 min · 34.1 mi
Cozumel (CZM) 109 min · 45.1 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 01:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of MXN 350 per person per day.
Pets
Pets are not allowed.
Number of rooms:
20
Former name
cenotes casa tortuga tulum
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 307 verified reviews
8.5 /10
Great
87 %
Recommend
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free WiFi
9.2/10
Location
8.4/10
Staff
8.9/10
Value for money
8.5/10
Pros
Spacious room
Friendly staff
Cenote access
Tasty food
King-size bed
Cons
Noisy nightclub
Guest reviews
based on 545 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
What is the distance from Hotel Casa Tortuga Tulum - Cenotes Park Inclusive to Tulum International Airport?
The hotel is located 54 km from Tulum International Airport.
What amenities are included in the rooms at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Rooms feature air conditioning, a flat-screen TV, and a mini refrigerator.
Is free Wi-Fi available at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Guests have access to free Wi-Fi throughout the hotel.
What are the check-in and check-out times at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Check-in is from 15:00 and check-out is by 11:00.
What dining options are available at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
The on-site restaurant is open from 9:00 am to 5:00 pm.
What activities can guests enjoy at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Guests can enjoy hiking, canoeing, snorkeling, and access to a water park.
Is there parking available at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Free private parking is available on-site without the need for a reservation.
What is the closest beach to Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Bahias de Punta Soliman is located just 600 meters from the hotel.
How far is Hotel Casa Tortuga Tulum - Cenotes Park Inclusive from Akumal Beach?
The hotel is 15 km from Akumal Beach.
What recreational features does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive offer?
The hotel features outdoor swimming pools that are open year-round.
What payment methods are accepted at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
The hotel accepts American Express, Visa, and MasterCard.